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Sopharma optimizes warehouse processes using KiSoft MIS by KNAPP

22.02.2010

Early detection of bottlenecks, uncovering potential for improvement and deriving measures for further increases in performance in all warehouse areas were the most important expectations to be fulfilled for Sopharma.

Building on two years of successful operation of the KiSoft WMS, the warehouse management system by KNAPP, in combination with the module KiSoft Management Information System (MIS), these demands were successfully fulfilled for Sopharma, lead pharmaceutical distributor from Bulgaria.

KiSoft MIS offers efficient management of information for the entire warehouse. The merging and accumulation of information, independent of ongoing operation, is achieved by continual data collection in the background. The warehouse’s key performance indicators (KPI), without time-intensive preparation or delay, are updated continually in the web interface and clearly displayed for the user.

KiSoft MIS takes into account all the processes from goods-in to goods-out, and in addition to informative long-term statistics (e.g. an item’s stock trend), also makes performance and quality statistics available (e.g. delivery service level). The system is so constructed that once the user is trained, he can independently implement enhanced versions of the statistics as well as new index numbers.

The insights gained from the statistics provide vital support for managerial decision-making and lead to comprehensive process improvement in warehouse performance and quality. For Sopharma, KiSoft MIS is an indispensible instrument for recognizing potential for optimization, further increasing quality and efficiency in the warehouse.

Sopharma is on of the most successful and fast-growing companies in Bulgaria. The company is a leading, established distributor of pharmaceutical products on the Bulgarian market, with more than 730 employees and around 3000 customers. The new logistics centre was opened in Sofia at the end of 2008 with over 10,000 m2 and 2,400 pallet locations. The heart of the system is the AS/RS (Automatic Storage and Retrieval System) by KNAPP. The system offers the possibility of completing 30,000 order lines per day, more than 85% fully automatic.
 



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