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More Companies Select Manhattan Associates' Labor Management Solution


Helping the Workforce Increase Efficiency Can Translate into Increased Satisfaction for Employees and Customers

ATLANTA - June 6, 2006 - Leading supply chain solutions provider, Manhattan Associates, Inc. (NASDAQ: MANH), sees growing interest in the Labor Management component of its integrated Supply Chain Solutions as more companies examine operational costs to maximize revenue and realize that the workforce is a potential source for significant savings. According to a recent AMR Research report, typical gains from labor management software include a rise in productivity of up to 20% or more for warehouse operations1. Manhattan Associates works with companies looking to improve supply chain performance and motivate employees through the implementation of its Labor Management solution.

"We selected Manhattan Associates’ Labor Management solution for its comprehensive capabilities. Its ability to support our incentive-based pay program and engineering labor standards was the distinguishing factor," said Mani Krishna, director of industrial engineering at Borders Group, Inc. Managing more than 1,200 Borders and Waldenbooks stores around the world, Borders selected Manhattan Associates' Integrated Logistics Solutions™ to help consolidate its flow-through and store replenishment supply chain operations into one distribution center footprint for both store formats.

"The Labor Management solution's built-in pay calculations can be exported to our payroll system," continued Krishna. "With the solution's integration to Manhattan Associates' Warehouse Management and Performance Management solutions, we can set performance targets for individual tasks within the warehouse and exchange information with our facility workforce—calculating estimated and actual time for completing a task and assessing associates' general performance percentages based on daily activities."

Borders selected Manhattan Associates' Labor Management solution because it offers capabilities that stood out from other labor systems. The solution supports Borders' training curve program for bonuses, which helps encourage new employees by allowing them to qualify for bonus pay as they learn their jobs. The Labor Management solution also provides Borders with an automated version of the time card, eliminating paperwork and manual entry of time cards. The solution also has the ability to measure performance at multiple levels, based on employees' individual performances as well as the performance of the departments that they support. This provides supervisors with a more accurate view of the effect that the performance of different employees and departments is having on overall production.

Manhattan Associates' Labor Management solution provides deep functionality and built-in integration to other supply chain execution systems to help supervisors and associates establish standard labor processes, monitor and plan individual tasks, encourage teamwork and offer incentives programs—all ways to help improve daily performance. The Labor Management solution helps companies:

  • Increase productivity across all warehouse functions;
  • Improve customer service through increased accuracy and quality;
  • Enhance management effectiveness;
  • Plan and allocate resources by the day, week, month and year;
  • Maximize asset utilization for improved throughput;
  • Measure performance against labor standards;
  • Calculate incentives and develop payroll calculations;
  • Save time by enabling user configured performance reports.

"Manhattan Associates has a proven track record of delivering innovative supply chain solutions to help our customers meet their goals, grow their businesses and drive operational excellence," said Jeff Mitchell, Manhattan Associates' executive vice president, Americas. "Our Labor Management solution helps companies transform performance for greater productivity, lower operational costs and more satisfied customers. Fully Web-enabled and available standalone or integrated with our Supply Chain Solutions, Labor Management enables users to plan and forecast their resources at the tactical and strategic level based on ASNs, distros, orders and receipts. This allows users to translate upstream demand information into an executable operational plan—enabling the demand-driven workforce."

About Manhattan Associates, Inc.
Manhattan Associates is a leading supply chain solutions provider. The company's supply chain planning, supply chain execution, business intelligence and business process platform capabilities enable its more than 1200 customers worldwide to enhance profitability, performance and competitive advantage.

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