Completed WMS projects
Atos Origin

Reverse Logistics for Neckermann Versand AG
Customers
Neckermann Versand AG
Completion
30.07.2003
Branch
- Mail order industry
Description
Task description
Business Challenges
- As part of the business NVAG has to handle a huge and still increasing number of returns
- Handling returns requires a lot of manual handling checking incoming goods and crediting customer accounts after returns acceptance
Our Solution
- Development of a tailor-made solution for returns handling
- System integration with Host (NRTA Returns handling) and conveyor based equipment Visualization of the actual status of individual parts
The Results
- Highly automated returns handling
- Lowering returns handling costs (Supporting workflow, Quality improvement, Reusability)
- Customer satisfaction because of improving service level
Contact person
Winfried Ende
Telephone: +49 (2408) 148 - 226
winfried.ende@atosorigin.com





















































































