Completed WMS projects

Atos Origin

Reverse Logistics for Neckermann Versand AG

Customers

Neckermann Versand AG

Completion

30.07.2003

Branch

  • Mail order industry

Description

Task description

Business Challenges

  • As part of the business NVAG has to handle a huge and still increasing number of returns
  • Handling returns requires a lot of manual handling checking incoming goods and crediting customer accounts after returns acceptance

Our Solution
  • Development of a tailor-made solution for returns handling
  • System integration with Host (NRTA Returns handling) and conveyor based equipment Visualization of the actual status of individual parts

The Results
  • Highly automated returns handling
  • Lowering returns handling costs (Supporting workflow, Quality improvement, Reusability)
  • Customer satisfaction because of improving service level

Contact person

Winfried Ende

Telephone: +49 (2408) 148 - 226

winfried.ende@atosorigin.com