Blue Yonder Expands Agentic AI and Mobile Experiences for Industry-Specific Supply Chain Execution

These updates to its Cognitive Solutions are built around real customer use cases and feedback to help businesses make smarter, faster, more accurate decisions and boost supply chain resilience.

»In today’s complex supply chain environment, teams need a competitive edge to collaborate and adapt to real-world operations and scale across the enterprise,« said Duncan Angove, chief executive officer, Blue Yonder. »Our new agentic AI capabilities and mobile companion applications help teams work faster, assess risks and opportunities instantly, and execute role-specific tasks consistently.«

These updates focus on the following key areas: Embedded solution AI/ML, agentic AI and modern user experiences that enable anywhere engagement to break through barriers.

What's new:

• Retail Planning AI: Enhanced AI agents for Merchandise Financial Planning and Assortment Planning empower retailers to make faster, smarter decisions to identify profit risks and recommend actions, as well as build optimized assortments based on trend analysis. And a new mobile companion app for Allocation and Replenishment enables planners to review daily store orders, quickly adjust allocations and confirm quantities on-the-go for unmatched flexibility. As a result, planning teams are more effective, delivering better results that are less prone to human error, and with more time to focus on higher impact initiatives.
• Retail Mobile Allocation and Replenishment app: This mobile companion application enables teams to review daily store orders on mobile, make changes, and confirm final quantities at the DC.
• Fulfillment & Sourcing Agent (beta): In addition to embedded AI updates for retail planning, new agentic AI optimizes sourcing in real time by analyzing availability, SLA risks, and fulfillment performance to improve decision transparency and operational efficiency.
• Agentic AI for Manufacturing Planning: New agents boost planner productivity by automating issue detection and resolution across demand, supply, and inventory plans. AI agents generate briefs that explain metric degradation, root causes, monetary impact, and prioritized actions, while teams can explore agentic resolution options through deep analysis of plan constraints, recommendations and quick scenario generation and comparison, all through a natural-language orchestrator.
• Agentic Transportation Management: With this release, AI agents can continuously monitor active loads and correlate them with real-time weather advisories. Enhancements include machine learning-based route guidance and support for uncovering feasible backhaul opportunities to help reduce empty miles and lower transportation costs and emissions.
• Warehouse Management AI: Embedded AI continuously monitors Warehouse Management system (WMS) operational signals and translates live data into clear insights for roles such as operations managers and supervisors. Updates include dynamic operational briefs with recommended actions and guided root cause analysis for key exceptions, including late shipment rate and short order analysis.
• WMS Mobile Application: Increased functionality in the Warehouse Operator App supports pallet-level workflows across inventory, receiving, picking and loading, as well as the ability to configure and tailor the app.
• Customer Service Agent (beta): Empowers customer-facing teams to manage inquiries, resolve order issues and deliver exceptional customer experiences effectively.
• Orchestrator mobile application: Provides direct access to Blue Yonder agentic AI, supporting supply chain efforts anywhere and anytime that optimizations need to be made and challenges need to be addressed.
• Expanded Microsoft Teams integrations: With this release, Teams can be used for increased human and AI collaboration, bringing agentic insights and workflows directly into collaboration environments to enable faster, more informed decisions.

These enhancements advance Blue Yonder’s strategy to deliver enterprise-ready agentic AI that scales across planning and execution. With these advancements, we help organizations achieve faster execution and greater resilience across their supply chains.

Execution wherever work happens

Blue Yonder continues to expand its mobile execution capabilities through the Orchestrator app, enabling users to control supply chain processes in real time on any device. Our mobile apps now support shelf management, inventory, logistics, network operations, and planogram compliance–connecting tasks from warehouse to storefront. Integration with Microsoft Teams ensures seamless, collaborative execution in the flow of work.

Extensible user experiences and enterprise integrations

With expanded UI and UX extensibility, customers and partners can tailor experiences on top of the platform while maintaining consistency across applications and user personas. These deeper Microsoft Teams integrations make it easier for users to access and apply agentic capabilities where work happens, reducing friction and speeding up execution. This extensibility supports enterprise-scale adoption by allowing organizations to adapt experiences to their needs without sacrificing governance, reliability, or long-term platform integrity.

Scaling agentic intelligence across the supply chain

Each enhancement advances Blue Yonder’s strategy to lead AI for supply chain management and anywhere engagement, empowering teams to break down silos, improve collaboration across planning and execution, and integrate into the everyday workflows of supply chain teams. By combining agentic intelligence with mobile execution and extensible user experiences, Blue Yonder helps organizations move beyond fragmented solutions and future promises to achieve faster execution and build resilient, future-ready supply chains.

Existing Blue Yonder customers can also take advantage of Blue Yonder AI Advisory to deliver agents that support customer success and deliver rapid ROI on their existing Blue Yonder solutions, regardless of the version. The Blue Yonder AI Advisory Team is a group of experts dedicated to providing AI-driven solutions for supply chain management. They work closely with clients to optimize end-to-end operations using agentic AI combined with advanced machine learning and predictive analytics to deliver outcomes. To date, AI Advisory agents address pain points across areas such as inventory and supply, warehouse operations, shelf and planogram compliance, logistics execution, and allocation and replenishment.