When customers benefit from genuine logistics partnerships

There are many partnerships in logistics – but genuine added value is rare. Often, it remains nothing more than marketing rhetoric, while the customer hardly notices any difference.

With COGLAS and BITO, it's different. Our partnership is alive and well – and our customers notice it.

They benefit from smooth projects, clear responsibilities and a collaboration based on trust.

How can you recognise a truly active partnership?

A few clear indicators:

• No opportunism. We don't ‘marry’ for individual projects, but pursue common interests – visibly and for the long term.
• Joint appearance. Events, marketing, communication: we stand up for each other and show this to the outside world.
• Customer-centred development. Strategies, solutions and products are created jointly – always with a focus on genuine added value.
• Human cooperation. Projects run more harmoniously because both teams enjoy working together.
• Clarity and responsibility. Contracts and coordination – we think in terms of the customer, not in terms of responsibilities.
• No blame game. If something goes wrong, we solve it together. Period.

»We are proud to call BITO our partner. Our shared focus on the customer is also clearly perceived by them.«
– Enrico Schelb, Managing Director, COGLAS

What’s interesting is that BITO has different WMS solutions for specific target groups in its portfolio!

»We always recommend the WMS that is the best solution for the customer. For us, customer focus means looking beyond our own horizons.«
– Georg Möbius, Business Development Manager

But in the end, it's not what we say that counts – it's what our customers experience.

Every day, we work to create a result that is tangibly positive for you.