RPS Study: Software-Supported Planning of Personnel Resources in the Warehouse

This RPS study provides an important overview of the topic of software-supported planning of personnel resources. The interdisciplinary team of experts from the Fraunhofer Institute for Material Flow and Logistics IML, »team warehouse logistics«, together with experts from Fraunhofer Austria and industry partners, investigated the degree of digitalization of personnel planning and control in an intralogistics context. Gathered through a market and user study, the current and future use of resource planning systems at warehouse locations as well as the offerings of RPS software vendors are presented. With a focus on intralogistics, the study highlights cross-industry differences and similarities in the use of systems. The results of the 115 completed online questionnaires were analyzed and prepared with regard to three defined core questions and eight associated hypotheses in order to illustrate the degree of digitalization of personnel resource planning in intralogistics. The study also captures the expectations of companies regarding the greatest challenges in the implementation of an RPS as well as the actual resulting benefits.