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Successful initial certification of the io-DigitalSolutions' QM system according to ISO 9001


Within half a year after the start of operations io-DigitalSolutions masters at three locations the conception, implementation and finally the successful certification of a quality management system according to ISO 9001.

In April and May 2019, io-DigitalSolutions was audited by TÜV SÜD's auditor at the Heidelberg, Leonberg and Berlin sites and had to prove that the new quality management system, which is specifically geared to the processes of an SAP and IT consulting firm, meets all the requirements of DIN EN ISO 9001:2015. The standard is characterized by six central focus points, which are reflected in the process-oriented QM system:

  • FocusProcesses

  • FocusManagement

  • FocusCustomers

  • FocusContinuous Improvement

  • FocusFact-based decision making

  • FocusRelationship management

Customer satisfaction, customer orientation, process efficiency and the ability to react quickly and flexibly to market requirements are among the most important success factors in global competition today. Therefore, io-DigitalSolutions attaches great importance to these factors when designing its QM system: The implementation of the quality policy is the task and obligation of all employees. »The goal of io-DigitalSolutions is to live the contents of the QM system, to continuously develop it further and thus continuously improving it,« confirms Thomas Kilimann, Managing Director of io-DigitalSolutions.

The certificates and test marks of TÜV SÜD as proof of our quality promise to our customers and suppliers can be found on our website

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