News
Westernacher boosts consulting with SAP Joule and Gen AI
01.08.2025
Westernacher Consulting is taking a bold leap forward in its consulting capabilities by integrating generative AI through SAP Joule for Consultants. Westernacher is among the first group of global consulting companies to equip its teams with the SAP conversational AI assistant that’s grounded in the most authoritative and comprehensive SAP knowledge base — fundamentally transforming how its consultants work, deliver value, and support customers.
With more than 1,200 experts worldwide, Westernacher Consulting operates across Europe, Asia-Pacific, and the Americas, helping organizations navigate complex digital transformations. Renowned for its deep expertise in SAP solutions, the company delivers comprehensive services in supply chain management, enterprise resource planning, analytics, integrated business planning, and more. Headquartered in Heidelberg and boasting more than 55 years of industry leadership as an SAP Gold Partner, Westernacher continues to push the boundaries of innovation and operational excellence.
Empowering consultants with real-time SAP expertise.
In today’s fast-paced business environment, consultants require immediate, accurate insights to guide projects from design to implementation and beyond. SAP Joule for Consultants provides instant access to SAP’s most reliable and current knowledge base — including implementation best practices, configuration guidelines, technical references, and code-level support.
»By integrating SAP Joule for Consultants into our consulting workflows, Westernacher empowers our teams to reduce time spent on research, navigate complex system landscapes more efficiently, and deliver solutions faster. This enables our consultants at all levels — from junior talent to seasoned experts — to focus on strategic, high-value tasks while ensuring technical accuracy and business alignment,«said Neil Wightman, COO SEA Westernacher Consulting.Our consultants can now retrieve expert insights, clarify custom code, understand ABAP logic, and access guided recommendations — all in seconds.
Early results from SAP show that consultants can reduce time spent interpreting code by up to 40%, dramatically accelerating deliverables such as transformation road maps, system documentation, and impact assessments.
Joule also enhances onboarding and continuous learning, allowing new consultants to ramp up rapidly and experienced consultants to stay at the forefront of SAP’s evolving capabilities.
»Through our AI-First, Suite-First strategy, SAP helps enterprises accelerate business outcomes with cloud solutions. Westernacher’s early adoption of SAP Joule for Consultants — initiating from Southeast Asia — is a testament to the AI-powered innovations that the region is leading. As both a partner and a customer of SAP, Westernacher’s integration of generative AI capabilities into their consulting practice will ultimately help our joint customers realize more tangible business value through more relevant AI applications,« saidDeepak Kaushik, Chief Partner Officer, SAP Southeast Asia.
Driving faster outcomes and greater business impact.
Westernacher expects significant gains in service quality, consultant productivity, and solution speed. By eliminating manual information gathering and enabling one-prompt knowledge retrieval, consultants can better support customers in making informed decisions and achieving faster business transformation outcomes.
Ultimately, customers benefit from a smoother, more agile engagement experience, with fewer errors and solutions that fully align with SAP’s gold-standard practices — accelerating time-to-value across industries.
A strategic commitment to AI-driven innovation.
Westernacher’s adoption of SAP Joule for Consultants reflects its broader commitment to embedding generative AI into its global consulting approach. Beyond enhancing individual projects, the firm is actively developing comprehensive AI strategies and investing in internal enablement programs to drive responsible, value-based AI adoption at scale.
Through this forward-thinking strategy, Westernacher reinforces its position as a technology-driven consulting leader — dedicated to delivering continuous innovation and measurable business impact for its clients worldwide.